Core responsibilities

• Analysis: Analyze existing systems and processes to identify areas for improvement. Research new technologies to determine their potential benefits for the organization.
• Design: Design and implement technology solutions that enhance business processes and improve user experience. Map business requirements to technical solutions.
• Implementation: Oversee the installation and configuration of new systems, customizing them for the organization.
• Support and training: Provide ongoing support and training to end-users to ensure they can effectively use new technologies.
• Project management: Manage and participate in technology projects, ensuring timely and successful delivery.
• Data and reporting: Use data analytics tools to monitor system performance, generate insights, and create reports. 

Key skills

• Technical skills: Proficiency in data analysis, systems analysis, and relevant technical software.
• Analytical skills: Ability to review information, draw conclusions, and identify technical and business solutions.
• Communication: Strong verbal and written communication skills to explain complex technical matters to both technical and non-technical stakeholders.
• Collaboration: Ability to work effectively with cross-functional teams, including other technical staff and business clients.
• Problem-solving: Ability to solve technical problems and devise ways to add functionality to existing systems.